Will Falconer, DVM Moderator
Hey Linda,
So, yes, because you're already a VA Pack member, you need to login as part of the buying process, so your ebook and/or audiobook can be added to your account. When you start here: https://vitalanimal.com/drugfreeheartworm/, and click a button to buy the protocol, you'll see the chance to change your password if you've forgotten it. Your username is your email address, and you can click on "lost your password?" link. The rest should be very straightforward, but write us on support@vitalanimal.com if you have any more trouble.