Will Falconer, DVM Moderator
I've seen very few cases that couldn't be helped by phone consults, Lori. The ones that can't are usually human related, not dog. The commonest thing is to be so overwrought with the itch that no other symptoms are noticed, and a curative remedy can never be found based on skin alone.
A homeopath who does a lot of phone work can help, but will need to hear about a lot more than the itch and what the skin looks like, even though it's the #1 bother.
Better luck next year.