Denise Wynn
Hi there,
Today I googled "The truth about Banfield", and ended up here! What a wonderful site!
I got fired by my Banfield vet yesterday. I had been questioning her about putting my adopted Scottie, Rosie, on Apoquel. I have been "drinking the Koolaide" for a year with Banfield. I signed up for the Wellness program and visited often due to Rosie's allergies. We have tried various meds - none that are natural, but still we are having issues. Seems she is allergic to flea bites (at least I think) and possibly certain grasses. So 6 months ago this vet sends me home with prednisone. For some reason I never gave it to Rosie, the weather must have changed (it was December) and she must have gotten better on her own. I found the bottle a few days ago. I took Rosie in last week to once again have her skin checked to see if she had mites or what they might recommend next for her because she was going crazy scratching. She had been on Pet Armor, but it seemed to not be working. Then we switched to the Sonesta collar - but then I kept finding fleas on her, So this last trip we got one dose of First Shield Trio, and they ordered Comfortis for me. But the vet once again wanted to put her on Apoquel.
I had read some really bad things about apoquel, and had decided against it twice. This last visit Rosie was completely miserable - so I succumbed. They were out of it for her size, but promised to set some aside the next day. In the meantime I located that bottle of Pred and started thinking - although I do not like the stuff - it was what helped my other two Scotties make it through very tough allergy seasons and stopped the itch cycle. I only did it when there were no other answers and not often. I called my Banfield vet yesterday and asked about it. I told her I still had the pred from 5 months ago - couldn't I try that? If it was the "go-to" drug then - why did she not recommend it now when I did not want Apoquel? "Because I am not going to recommend a drug that is clearly harmful to your pet when there is a perfectly good SAFE drug now available. Prednisone is a killer." I sat there wondering how many brownie points she must earn with each sale of Apoquel for her to be so adamant that I purchase it? So something that she prescribed 5 months ago is now a killer? I asked for a refund on the Apoquel (that I had yet to pick up) She then said she would be happy to give me a refund & help me find another vet who Rosie might be better suited for!
Here's one more kicker for you. Several weeks ago, when I took her there for the same thing (drop off visit) - allergies - and it was very apparent that Rosie was having a reaction to something - there were little red bumps all over her belly, AND I had written " DO NOT TREAT ROSIE WITHOUT SPEAKING TO ME FIRST." When I went to pick her up and speak with the doctor I saw as I was leaving that they had given Rosie two vaccines. One being Lepto. I was furious. Why on earth would you vaccinate a dog in the middle of an allergic reaction? I sent an email to Banfield HQ about this - and the vet who had been treating Rosie called me. She never once apologized. She said I must have misunderstood the wellness plan. They must follow procedure and vaccinate her when she is there for whatever she is due for (I hate ending a sentence in a preposition!) So, in other words, it is all about checking off the boxes and just doing what is in the wellness contract regardless if the pet needs it or if their health would otherwise be better if they waited. This last visit they told me Rosie was due for an ear swab and asked my permission and I said yes. After I got home and was reading the receipt/office visit report beside ear swab it stated "ear canal issue" yet no one ever mentioned that she had an ear canal issue!!! What the ??? :(
DO NOT GO TO BANFIELD, PEOPLE! They are just there to herd your pets through and treat them as if they were cattle!
In the last 24 hours I have been searching for a vet who has a more natural approach and I think I have found one here just down the street from my office. Thank Goodness! Any advice about flea and grass allergies and how to handle naturally would be greatly appreciated!
Thanks - Denise from Virginia Beach